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  • Understanding Your Bill

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    Account Number

    This is your Bluewater Power contract account number. For faster service, please quote this number when calling our customer service department.

    Adjusted Consumption

    This equals the Metered Quantity of electricity used (kilowatt hours of consumption) during your billing period multiplied by the Adjustment Factor. This is the actual number of kilowatt-hours you are billed for.

    Adjustment Factor

    This accounts for the small amount of power that is lost as heat through transformation when electricity is delivered over power lines. The adjustment factor is approved by the Ontario Energy Board.

    Average Daily Use

    This equals your total consumption of kilowatt-hours of electricity divided by the number of days in your billing period.

    Electricity Charges


    This is the cost of the electricity supplied to you during the billing period and is the part of the bill that is subject to competition.

    For time-of-use customers, a smart meter will record when power is actually used. The utility company charges consumers lower rates for electricity consumed during off-peak hours, and higher rates during on-peak hours when the cost of power is higher. Consumers with a smart meter (and who do not have a contract with an electricity retailer) will have the opportunity to directly impact their electricity bills by taking steps to minimize their electricity usage during peak hours and shifting electricity usage to times when electricity costs are cheaper.

    If you are a customer of an electricity retailer the cost of power will be the price per kilowatt hour stated in your electricity contract. Bluewater Power collects the electricity charge and passes this money on to the supplier without a profit.


    These are the costs of delivering the electricity from generating stations across the province to Bluewater Power and then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles, and to operate provincial and local electricity systems. A portion of these charges are fixed and do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity you use. The delivery charge also includes costs relating to electricity lost through distributing electricity to your home or business. * Bluewater Power collects this money and pays this amount directly to our suppliers.

    * When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, consumes power before it gets to your home or business.


    Regulatory Charges

    Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid. The components of the regulatory charges are the Wholesale Market Service Rate* payable to the Independent Electricity Market Operator for the operation of the provincial electricity market. If you are a standard service supply (SSS) customer a SSS Administration Charge* is also applicable.

    Debt Retirement Charge

    Bluewater Power is required by provincial legislation to collect the debt retirement charge from all general service customers on behalf of the Ontario Electricity Finance Corporation. The purpose of this charge is to pay off the debt of the former Ontario Hydro, now held by the Province of Ontario.


    Harmonized Sales Tax of 13% payable to the Government of Canada.

    Metered Qty

    The quantity of electricity consumed during the billing period, which equals the number of kilowatt hours (kWh) of the present meter reading less the number of kilowatt hours of the previous meter reading.

    * Rates set by legislation.

    ** Ontario Energy Board approved rates.

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    Your Historical Consumption
    Your electricity bill now includes a graph showing the metered consumption of electricity used over the past twelve billing periods to help you manage your electricity usage.

    * Rates set by legislation.
    ** Ontario Energy Board approved rates.

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